1.Introduction
Melotrip (“we,” “our,” or “us”) is committed to protecting the privacy of our users (“you,” “your”). This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform to book organized group trips, tours, and Omra services through our network of travel agencies.
2.Information We Collect
Personal Information: When you make a booking, we collect information such as your name, email address, phone number, and payment details.
Usage Data: We collect data on how you interact with our website, including pages visited, time spent, and other usage statistics.
Cookies: We use cookies to enhance user experience and analyze site traffic.
3.How We Use Your Information
To process and confirm bookings with travel agencies.
To communicate booking details and updates.
To improve our services and user experience.
To comply with legal obligations.
4.Sharing Your Information
We may share your information with:
Travel Agencies: Your information is shared with the agencies you book through to confirm and manage your bookings.
Service Providers: Third-party providers who assist us in delivering our services (e.g., payment processors).
Legal Authorities: When required by law or to protect our rights.
5.Data Security
We implement appropriate technical and organizational measures to ensure the security of your personal information and protect it against unauthorized access or disclosure.
6.Your Rights
Access: You have the right to request access to your personal data.
Correction: You can request corrections to any inaccurate information.
Deletion: You can request the deletion of your personal data under certain circumstances.
Opt-out: You can opt out of marketing communications at any time.
7.Cookies
Melotrip uses cookies to provide essential website functionality and improve user experience. You can control cookie settings in your browser.
8.Changes to the Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website, and we encourage you to review this policy regularly.
9.Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at hello@melotrip.dz .