What is Melotrip?
Melotrip is a platform that connects customers with travel agencies specializing in organized group trips, tours, and Omra . We help users discover and book trips offered by trusted agencies.
How do I know if my booking is confirmed?
Once you book a group trip, tour, or Omra through Melotrip, the respective travel agency will send you a confirmation email with all the details. Please check your inbox for confirmation.
Where can I find my receipt after booking confirmation?
Your receipt will be provided by the travel agency you booked with and will typically be included in the confirmation email or available upon request from the agency.
How can I find my trip details after confirmation?
The travel agency will send you full details of your trip, including location, schedule, and other necessary information. You can refer to your confirmation email or contact the agency directly for any further details.
How can I contact the seller (travel agency) directly?
Each travel agency’s contact information will be included in your booking confirmation email. You can reach out to them directly for any specific inquiries about your group trip or Omra.
How do I apply a discount code or voucher?
If you have a discount code or voucher, you can apply it during checkout, depending on the travel agency’s policies. Contact the agency for any assistance with applying discounts.
Can I cancel or modify my booking after confirmation?
Cancellations or modifications depend on the travel agency’s policies. Please contact the agency directly to learn about the options for altering or canceling your booking.
What payment methods can I use to book a trip?
Payment methods are determined by the travel agency. You can view available payment options at checkout or inquire directly with the agency for specific details.
Will I get a refund if I cancel my booking?
Refund policies vary depending on the travel agency. Be sure to check their terms or contact them directly to understand the refund process for cancellations.
How can I contact Melotrip customer support?
For questions regarding the platform, you can reach Melotrip customer support at email address: hello@melotrip.dz or contact form . However, for issues related to your booking, such as changes or refunds, please contact the travel agency directly.